• 14+ days before your tour: Full refund minus processing fees.
• 7–13 days before your tour: 50% refund or option to receive full store credit for a future booking.
• Less than 7 days before your tour: No refunds. Store credit may be issued at the discretion of Houston Bike Bar.
Because each tour is reserved specifically for your group, last-minute cancellations make it difficult to fill that time slot.
Day-of Cancellations / No-Shows
Groups that cancel within 24 hours of the tour, arrive late, or fail to show up will not receive a refund.
If your group is late, the tour will still end at the originally scheduled time.
Weather Policy
Tours operate rain or shine.
However, Houston Bike Bar may cancel tours due to unsafe weather conditions, including:
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Lightning
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Flooding or high water
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Severe thunderstorms
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Tropical storm or hurricane conditions
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Other dangerous road conditions
If Houston Bike Bar cancels due to safety concerns, guests will receive store credit or the option to reschedule.
Safety decisions are made at the sole discretion of Houston Bike Bar management.
Group Responsibility
The booking party is responsible for the behavior of all riders. Houston Bike Bar reserves the right to end a tour without refund if riders:
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behave dangerously
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damage property
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violate local laws
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refuse driver instructions
